Refund policy

RETURNS

To return your order, please reach out to hello@inklout.com within 14 days of delivery date to see if your order qualifies.

Please ensure any items that you are returning are unused and in the original packaging. inKLOUT reserves the right to refuse returns that do not meet the return requirements outlined. Note, original shipping costs are non-refundable. 

Once we process your refund, it will take up to 14 days to process payment back to the original form of payment. You will receive an email confirmation to notify you that your payment has been refunded. 

 

EXCHANGES

inKLOUT offers exchanges only for products that are defective or damaged. If you receive a damaged product, please email hello@inklout.com with a picture of the product and a description of the problem. We will respond with instructions for initiating the exchange.

Your exchange order will automatically be placed in our system once approved, and you will receive a new order confirmation email and shipping notification email for your exchange order.